/ Customers

Real conversations. Real revenue.

Five-plus years continuously deployed with a top 5 auto group, plus partnerships across the rest of the industry — from the largest enterprise rooftops to single-store family operations.

/ Trusted by

The largest dealer groups in the nation.

From the largest auto groups in the country to regional powerhouses, AutoEngage runs across the full spectrum of U.S. dealer groups.

/ Real reporting

One group. One month.

Real reporting from an 11-store regional dealer group running AutoEngage. Lead status, response rates, and closure tracked end-to-end inside the DMS. Every appointment in this report was booked by Lisa — no advisor handoff, no BDC fallback.

Contacted

5,590

Customers reached

Engaged

57%

Customer response rate

Booked

844

Appointments booked

Closed

15%

Closure rate

APRIL 2024 · 11-STORE GROUP · ANONYMIZED

/ Featured stories

Five conversations Lisa finished.

Real customer transcripts pulled from live AutoEngage dealer accounts. Customer and dealership names have been anonymized; conversation copy is verbatim. A defection win-back, a benefit save, a declined-service recovery, a telematics-triggered booking, and a 17-month dormancy recovery that started with a wrong phone number. Pick one.

Defection win-back

Donna had already lined up a closer dealer. Lisa won her back.

Donna · 2024 Subaru Outback · Jackson Subaru

Rachel, branded to Jackson Subaru, pivoted from the deferred service ask to the expiring complimentary benefit, then closed the appointment a few hours later.

Hi Donna, Rachel here from Jackson Subaru. Your 2024 Outback's 1st Scheduled Oil & Filter change is due. OK if I text you?

Yes

Thank you. Service is due Jun 24th, oil & filter + multi-point inspection at no cost to you. Want me to schedule?

Thank you, however, I have a dealer closer to home that can meet my needs.

Donna, at Jackson Subaru we want you to take advantage of your complimentary 1st service. These benefits are at no cost only here. Want me to set up an appointment?

Do you have June 7 available? I'm very busy until then.

Earliest June 7 is 6:30 am, latest 2:15 pm. What time?

2:15 please

Booked Jun 7 at 2:15 pm. Confirmation: ZCC2060360894413BOD.

✓ Defection won back

Time to win-back

~5 hrs

Outcome

Booked complimentary 1st service

/ In their words

From inside the deployment.

AutoEngage runs across #1 Cochran’s rooftops. The testimonial below is from the dealer-side leader who owns the partnership.

AutoEngage has completely transformed the way we operate our dealership outbound activity. Appointments are being booked around the clock with little to no human interaction required.

David Bernardini

Director of Business Strategy · #1 Cochran

#1 Cochran

/ Go deeper

Want to see what these conversations are worth?

The case studies above show Lisa working specific retention motions. Run the math on your group, read the research behind the playbook, or compare AutoEngage against every other vendor you're evaluating.

Run the calculator Read the research

/ Get started

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