In an autonomous manner without spending a fortune
A.I. uses a colloquial & human like
conversational style in every touchpoint
A.I. identifies which prospects are ready
to talk and have an intent to buy
A.I. tracks every deal and knows when and how
to follow up so closable deals are not lost.
The A.I. reaches out to all the leads, understands their response using NLP and replies back with a one on one conversational message.
Hello John,
I see that you wanted to check on the availability of the 2017 Ford F-150. The vehicle is still available. Do you have any questions that i can help you with?
Megan, Internet Sales Representative.
Yes I had a Question.
What's the mileage on the vehicle ?
Dealers send out Templatized Auto-Responders from the CRM. Buyers know that these are generic messages sent to everyone. They are not uniquely tailored.
Dealers follow a transactional Sales process asking the Buyers to come in for a test drive. Buyers in the research stage want answers first. They are not ready to come in.
Sales Reps give up if they hear back from the buyer. Consistent follow-ups are required on a regular basis.
The A.I. continues to interact with every lead whether it takes 3 weeks or 3 months.
The Sales Reps know which leads to prioritize and focus on selling to those hot leads.
- Fresh leads that just came in.
- Unresponsive leads (that Reps already contacted)
- Old leads (that Reps have given up on)
The A.I. can help your Sales & Service Teams in 3 different scenarios to...
Hello John,
I see that you wanted to check on the availability
of the 2017 Ford F-150. The vehicle is still available.
Do you have any questions that i can help you with?
Megan, Sales Representative.
Yes I had a Question. What's the mileage on the vehicle ?
John,
The Ford F-150 has 80000 miles on it. let me know when would be a good time to discuss this over the phone.
Megan
Megan,
You can call me on saturday afternoon at around 3.
John
John,
OK. I will set up a call this Saturday at 3 pm.
Megan
Yes I spoke with Matt yesterday.
Hello Claire,
Our records show that you were chatting with an online representative. I want to follow up to make sure none of your questions went unanswered.
Would you like us to put together some informatino for you?
Have a good morning,
Lisa Reynolds
Customer Service Assistant
Hi Lisa,
Yes I was looking for a quote on leasing the Honda fit. I am looking for 36 months 12k miles/year with 1000 down. Also I have
excellent credit.
Thank you
Hi there,
Jason is working on your request and would like to give you a call. Does 382-234-6421 work for calling you?
Have a wonderful morning
Lisa Reynolds
Customer Service Assistant
Yes that works thank you.
Hi there,
I'm checking to make sure you aren't still waiting for information.
Did you and Jason go over the details together?
Thank you
Lisa Reynolds
Customer Service assistant
Yes I got a call from Jason for all the information. thanks for checking
Hi Jack,
I noticed in our records, the Camry you have could be traded in for a newer vehicle and with a potential drop in payment.
Are you interested in receiving some information from us?
Thank you,
Lisa Reynolds
Sales Assistant
Hello I am very interested in this program. Can you tell me about the down payments and what kind of documents I should bring with me. I am planning to trade in and lease a new vehicle.
Hi Jack,
Rachel would like to chat with you.
Can you tell me the best number to reach you on during the day?
Have a great evening and than you
Lisa
Sales Assistant
My phone number is 384-510-9100. Call me anytime
Hello Jack,
I am checking to see if you received enough information from us.
Are you all taken care of?
Looking forward to hearing from you.
Lisa
Sales Assistant
I have scheduled an appointment with Rachel on 9/12/2019 for a possible trade in and going into a new lease
Each AI Assistant can have multiple skills, here are 3 of the most common skills to get your team started:
Hello Rob,
I noticed that are interested in the 2019 Nissan Altima. Are there any specific options you are looking for ?
Lisa,
Yes i want to know if the Altima has heated seats.
Hi Megan,
I got your email about the 2018 Honda Accord. Yes it is still available. Do you have any questions for me ?
Lisa,
I wanted to know what would be my monthly payments ?
Hi Jason,
I received your enquiry about the BMW 335i. what would you like to know about the car ?
Lisa,
I wanted to get the e-price for this vehicle.
Hey Elizabeth,
Thanks for enquiring about the Volkswagon Jetta. Did you want to know anything in particular ?
Lisa,
Does the jetta have a Navigation System?
The A.I. integrates with leading Automotive CRM and DMS Systems and pulls the Buyer's contact info and service history
Hi John,
I see that you filled in Demo Request Form. I would like to discuss some of our product features. Would it be possible to setup a short call ?
Thank you.
Lisa
Lisa,
I need more info. Pls send me customer testimonials.
Thanks,
John
John,
I assume you might be really busy.
I dont know if you received the email i sent 2 days back.
Are you available to speak during the weekdays ?
Lisa.
Lisa,
Have been busy lately. Sorry about that
John.
Hi John,
I completely understand.
When would be a good time to re-connect?
Thanks,
Lisa
Lisa,
Can you tell me how many users would use this?
John.
Hi John,
We have 18 buyers who plan to use this service.
Thanks,
Lisa
Hi John,
Can we schedule a quick call for 15 minutes to discuss this further?
Thanks,
Lisa
Lisa,
How about next monday ?
John.
Hi John,
Great. I am copying Megan, our Account Executive who will be assisting you further.
When would be the best time to call on Monday?
Thanks,
Lisa