Watch the work get done.
Lisa texts every service customer, holds the conversation, and writes the appointment into your DMS.The thread on the left is the conversation. The ledger on the right is the paper trail.
Eight outcomes. One agent.
From the first appointment to long-term CSI — what the motions above actually move.
Engage every customer
Real two-way conversations with every service customer in your DMS. Not blasts, not links.
Increased RO counts
More repair orders booked at every service interval, every rooftop, every month.
Improved retention
Automated outreach strategy keeps customers in your service drive across the full ownership window.
24/7 outreach
Someone working outbound around the clock, without a single new hire or training cycle.
More service-lane traffic
Lisa drives more customers into your bays, every month, while your BDC focuses on inbound.
Reduced SG&A
Fewer outbound phone calls. Lower BDC overhead. Same outreach quality, a fraction of the cost.
Increased revenue
Top-line growth from recovered customers, recovered declined work, and pull-through to next sale.
Improved CSI
Proactive communication lifts customer satisfaction scores. Lisa surfaces issues before the survey does.
Randomized holdout. Closed ROs. Audited lift.
Across 40 stores of a top-twenty dealer group, a randomized 20% of existing customers was held out as a control while Lisa worked the rest — tracked end-to-end in the DMS for a full year.
One number. Published.
No demo required to see it. Compare it to what an outsourced BDC costs you today.
- Lisa on every due and lapsed service customer in your DMS
- Branded Lisa per rooftop — named to your store
- Native DMS read/write — CDK, Reynolds, Tekion, DealerTrack, PBS, DealerBuilt · Xtime scheduling
- 24/7 outbound coverage — never sleeps, never quits, never takes PTO
- Customer intelligence reporting — defection signals, sentiment, in your DMS
- One optional add-on bundle: declined services, telematics & recalls
- Staffed seats and shift coverage
- Turnover, hiring, retraining cycles
- Per-minute overages
- Coverage that ends at closing time
- Answers at 9 PM on a Sunday
- Works through blizzards
- Never takes a day off